Privacy Policy for Crystal Royal Ventures Limited
- Crystal Royal Ventures Limited
- Vision Towers, Westlands
- info@crystaltourskenya.com
- +254 721 994205
Introduction
Welcome to CrystalToursKenya.com. At Crystal Royal Ventures Limited, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.
Information we collect
2.1. Personal Information: We may collect personal information such as your name, contact information, passport details, and payment information when you make flight or accommodation bookings.
2.2. Usage Data: We collect data on how you interact with our website and services, including IP addresses, browser type, operating system, and pages viewed.
2.3. Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
How we use your information
3.1. We use your personal information to:
- Process and confirm your bookings.
- Communicate with you about your bookings.
- Provide customer support.
- Improve our website and services.
- Comply with legal obligations.
3.2. We may also use your data for marketing purposes, such as sending promotional offers and newsletters. You can opt out of marketing communications at any time.
Data sharing
4.1. We may share your data with: Airlines, accommodation providers, and travel-related service providers to fulfill your bookings. Legal and regulatory authorities to comply with applicable laws and regulations. Third-party service providers who assist us in delivering our services.
Data security
5.1. We implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Data retenion
6.1. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Your rights
You have a right to:
- Access, correct, or delete your personal information.
- Object to the processing of your data.
- Withdraw your consent for marketing communications.
- Request a copy of your data.
Children's privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from individuals under 13 years of age.
Changes to privacy policy
We may update this privacy policy from time to time. The updated policy will be posted on our website with the "Last Updated" date.
Contact us
If you have questions or concerns about this privacy policy or the handling of your personal information, please contact us at:
- Crystal Royal Ventures Limited
- Vision Towers, Westlands
- info@crystaltourskenya.com
- +254 721 994205