Crystal Tours Kenya Cookie Policy | Cookies & Your Privacy
1. Introduction
Welcome to Crystal Tours Kenya. We respect your privacy and are committed to being transparent about how information is collected and used when you visit and interact with our website. This Cookie Policy explains what cookies are, how Crystal Tours Kenya uses cookies and similar technologies, the purposes for which they may be used, and the choices available to you regarding their use.
This Cookie Policy applies to visitors and users of the Crystal Tours Kenya website and should be read together with our Privacy Policy and Terms & Conditions. By using our website, you acknowledge that cookies and similar technologies may be used as described in this policy. Where applicable, non-essential cookies will only be activated in accordance with your choices and applicable data protection requirements.
2. What Are Cookies?
Cookies are small text files or pieces of information that are stored on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They allow a website to recognise your browser or device and can help the website remember certain information about your visit, such as your preferences, settings, or actions.
Cookies are commonly used to make websites function properly, improve navigation, understand how visitors interact with a website, remember user preferences, and support relevant communications or advertising where applicable. Some cookies remain on your device only for the duration of your visit, while others may remain for a specified period or until you delete them.
Cookies themselves do not normally provide Crystal Tours Kenya with direct access to information stored on your device. However, depending on how particular cookies and similar technologies are configured, the information collected may be associated with other information relating to your visit or interaction with our website.
3. How Crystal Tours Kenya Uses Cookies
Crystal Tours Kenya may use cookies and similar technologies for several purposes connected with operating and improving our website and services. Some cookies are necessary to ensure that the website operates correctly and that basic features are available to visitors. Others may help us understand how visitors use the website, remember preferences, improve website performance, support communication and marketing activities, or provide content and experiences that are more relevant to users.
For example, cookies may help us understand which pages visitors view, how visitors navigate between different pages, how long visitors spend on particular areas of the website, and whether certain website features are being used. This information can help Crystal Tours Kenya identify areas where the website can be improved and provide a smoother experience for people researching destinations, accommodation, tours, safaris, holidays, and other travel services.
4. Types of Cookies We May Use
Crystal Tours Kenya may use different categories of cookies depending on the features and technologies operating on the website.
Strictly Necessary Cookies
Strictly necessary cookies are essential for the basic operation of the website. They may enable functions such as navigation, security, page functionality, cookie preference management, form functionality, and other features necessary for providing services requested by visitors.
Because these cookies may be necessary for the website to function properly, disabling them may affect certain parts of the website. These cookies are generally not used to create advertising profiles and are intended primarily to provide the basic functions of the website.
Functional Cookies
Functional cookies help the website remember choices and preferences that you make when using our website. They may support features such as remembering certain settings, preferences, or information that makes your subsequent visits more convenient. If you choose to disable functional cookies, some website features may not operate in the same way or may require you to enter or select certain information again.
Analytics and Performance Cookies
Analytics and performance cookies may be used to help Crystal Tours Kenya understand how visitors interact with the website. These cookies can provide information such as the number of visitors to particular pages, how visitors navigate through the website, which pages receive the most attention, and how website performance can be improved.
The information collected through analytics technologies may be analysed in an aggregated or statistical manner to help us understand website usage and improve our content, navigation, functionality, and overall user experience.
Where third-party analytics services are used, those providers may process information according to their own privacy and cookie policies. The specific analytics technologies used on the website may change from time to time as we improve our website and services.
Marketing and Advertising Cookies
Where applicable, Crystal Tours Kenya may use marketing or advertising cookies and similar technologies to understand the effectiveness of marketing activities, measure interactions with promotional content, or support the delivery of more relevant advertising.
These technologies may allow information about your interaction with our website to be used for marketing purposes by Crystal Tours Kenya or relevant third-party service providers. Marketing cookies will only be used where applicable consent or another lawful basis is required and available.
If you do not consent to marketing cookies, you may still receive advertisements when using other websites or online services, but those advertisements may be less relevant to your interests.
5. First-Party and Third-Party Cookies
Cookies may be placed directly by Crystal Tours Kenya or by third-party service providers whose technologies are incorporated into our website.
Third-party cookies are cookies placed by external service providers. These may include providers of analytics, embedded content, social media features, advertising, booking-related technologies, or other website services. Third-party providers may collect information about your interaction with their technologies and may process that information according to their own privacy and cookie policies.
Because third-party services and technologies may change over time, the specific third-party cookies present on our website may also change. Crystal Tours Kenya will take reasonable steps to ensure that relevant cookie information and preference mechanisms are updated when material changes occur.
6. Similar Tracking Technologies
In addition to cookies, websites may use similar technologies such as tracking pixels, web beacons, tags, scripts, or other technologies that can collect information about how visitors interact with a website or electronic communication.
Crystal Tours Kenya may use such technologies where they are necessary for website functionality, analytics, communications, security, marketing, or other legitimate website purposes. Where applicable, these technologies will be treated in accordance with the same privacy and consent principles that apply to cookies.
7. Cookie Consent and Your Choices
When you first visit our website, you may be presented with a cookie banner or cookie preference tool explaining that cookies and similar technologies are being used. Where required, you may choose whether to accept or reject non-essential cookies.
Our cookie management mechanism may provide options such as Accept All, Reject All, or Cookie Settings, allowing you to make choices about different categories of cookies.
You are not required to accept non-essential cookies in order to browse the website. However, rejecting certain cookies may affect the functionality, personalisation, or performance of some parts of the website.
Your cookie preferences may be stored through a necessary cookie so that the website can remember the choice you have made.
8. How to Manage or Withdraw Your Cookie Preferences
You may change or withdraw your cookie preferences at any time where a cookie preference management tool is available on our website. You may also manage, block, or delete cookies through the settings of your web browser.
Most modern browsers allow you to control cookies by accepting them, rejecting them, deleting existing cookies, or receiving a notification before a cookie is stored. The exact procedure differs between browsers, so you should refer to the help or privacy settings provided by your browser.
If you delete cookies or clear your browser’s stored data, you may also delete the cookie that records your previous cookie preferences. As a result, you may be asked to make your cookie choices again when you return to the website.
9. What Happens If You Disable Cookies?
You can choose to restrict or disable cookies through your browser or our cookie preference mechanism where available. However, doing so may affect the way certain parts of the Crystal Tours Kenya website operate.
For example, some website functions may depend on strictly necessary or functional cookies to operate correctly. Disabling analytics or marketing cookies generally will not prevent you from browsing the website, although it may mean that we have less information about how visitors use our website or that marketing content you encounter may be less relevant to your interests.
10. Information Collected Through Cookies
Depending on the type of cookie or technology involved, information collected may include technical information about your browser and device, your approximate location derived from technical information where applicable, pages visited, links or features interacted with, the time and duration of your visit, referring website information, and other information relating to your interaction with our website.
Cookies may also contain identifiers that distinguish one browser or device from another. The information collected through cookies may be combined with other information where permitted by applicable law and our Privacy Policy.
Crystal Tours Kenya does not intend to use cookies to collect information beyond what is reasonably necessary for the purposes described in this policy.
11. Third-Party Websites and Services
Our website may contain links to, or integrations with, third-party websites and services, including social media platforms, accommodation providers, payment providers, mapping services, booking systems, analytics providers, advertising platforms, or other external services.
When you interact with a third-party service, that service may place its own cookies or use similar tracking technologies. Crystal Tours Kenya does not control the cookie practices of independent third parties, and their use of information may be governed by their own privacy and cookie policies.
We encourage you to review the relevant third-party privacy and cookie policies before providing information or interacting with their services.
12. How Long Cookies Remain on Your Device
The period for which a cookie remains on your device depends on whether it is a session cookie or a persistent cookie.
Session cookies are generally temporary and are removed when you close your browser or end your browsing session.
Persistent cookies remain on your device for a defined period or until they are manually deleted. Their retention period can vary depending on the purpose of the cookie and the service provider responsible for setting it.
Crystal Tours Kenya will seek to ensure that cookies are retained only for as long as reasonably necessary for their intended purpose, subject to the configuration of the relevant technology and applicable requirements.
13. Data Protection and Privacy
Information collected through cookies may constitute personal data where it can be used to identify, distinguish, or reasonably associate information with an individual. Crystal Tours Kenya therefore considers the privacy and protection of information collected through cookies as part of its broader commitment to responsible data handling.
Our use of personal information is further explained in our Privacy Policy, which describes how we collect, use, protect, retain, and otherwise process personal information provided to us through our website and services.
Where consent is required for particular cookies or tracking technologies, you will be provided with an appropriate opportunity to make your choice before those non-essential technologies are activated.
14. Changes to This Cookie Policy
Crystal Tours Kenya may update this Cookie Policy from time to time to reflect changes in our website, the technologies we use, our business practices, or applicable legal and regulatory requirements.
When changes are made, we will update the Last Updated date at the beginning of this policy. Where appropriate, we may also update our cookie consent mechanism to reflect changes in the categories or technologies used on the website.
We encourage visitors to review this page periodically to remain informed about how cookies and similar technologies are used.
15. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or the way Crystal Tours Kenya uses cookies and similar technologies, you can contact us using the contact details provided on our website.
Crystal Tours Kenya
Vision Towers, Muthithi Road, Westlands
Nairobi, Kenya
Phone / WhatsApp: +254 727 039 513
Email: info@crystaltourskenya.com
For questions concerning the collection or processing of personal information, please also refer to our Privacy Policy.
16. Related Policies
This Cookie Policy should be read together with the other policies and terms governing your use of the Crystal Tours Kenya website, including our Privacy Policy and Terms & Conditions. Together, these documents explain how Crystal Tours Kenya operates its website, provides travel-related services, handles personal information, and protects the interests and rights of website visitors and customers.
Have questions? We’ve got answers.
Plan your perfect safari with confidence
1. What are cookies and why does Crystal Tours Kenya use them?
Cookies are small files stored on your device when you visit a website. Crystal Tours Kenya may use cookies to help the website function properly, remember your preferences, understand how visitors use the site, improve performance, and support relevant services and content.
2. Can I control or disable cookies?
Yes. You can manage or disable cookies through your browser settings and, where available, through the cookie preference options provided on the Crystal Tours Kenya website. Disabling certain cookies may affect some website features or functionality and limit your browsing experience on our website.
3. Does Crystal Tours Kenya use third-party cookies?
Crystal Tours Kenya may use third-party services that place cookies or similar tracking technologies on the website for purposes such as analytics, website functionality, or marketing. These third parties may have their own privacy and cookie policies governing how they collect and use information.
