At Crystal Tours Kenya, we pride ourselves on providing honest reviews to guide our clients. With a price tag of $1,750 per night, Giraffe Manor offers a unique opportunity to interact with giraffes, but the overall experience leaves much to be desired.
While the concept of dining alongside giraffes is undeniably captivating, the property falls short in terms of value for money, service quality, and accommodations. The rooms are outdated, the amenities are underwhelming, and the overall vibe feels more like a tourist trap than a luxury escape.
The Good
- The Giraffes
The highlight of Giraffe Manor is, of course, the giraffes. Sharing breakfast with these majestic creatures as they poke their heads through the windows creates a once-in-a-lifetime photo opportunity. This experience is undeniably charming for animal lovers. - Staff Effort
Despite the challenges, the staff works tirelessly to make the experience special. Their warmth and dedication stand out, even if the property itself does not deliver. - The Retreat
The recently added facilities, such as the pool, steam room, and jacuzzi, enhance the property, although they come with an additional $250 per person for access if you’re not staying there.
The Bad
- Room Quality
Rooms are described as outdated and uncomfortable, lacking modern amenities such as air conditioning or sufficient ventilation. The decor is a mismatch of dated styles, which some may call “vintage charm,” but most will view as neglected. - Value for Money
At $1,750 per night, the Manor offers poor value compared to other luxurious accommodations in Kenya. The high price tag is justified mainly by its exclusivity and the giraffe experience, not the quality of the property or its offerings. - Service Inconsistencies
From missed airport pickups to indifferent management responses, service inconsistencies detract from what should be a seamless, luxurious experience. - Crowds and Queueing
Even with only 12 rooms, the property feels crowded during peak giraffe-feeding times. The rush to capture the perfect Instagram photo can make the experience feel more like a zoo visit than a tranquil retreat. - Dining Experience
While lunch is passable, breakfast and dinner often fall short of expectations. The dining experience is further marred by an overly commercial atmosphere, with add-on costs detracting from the advertised all-inclusive nature.
Our Recommendation
For a better experience at a fraction of the cost, we recommend staying at one of Nairobi’s five-star hotels such as Villa Rosa Kempinski, Hemingways Nairobi, or The Sarova Stanley. These properties offer world-class service, luxurious amenities, and an excellent base for exploring the city.
Instead of booking Giraffe Manor, visit the Giraffe Centre for only $15. The Giraffe Centre provides a similar opportunity to feed and interact with giraffes in a more relaxed and accessible environment. Pair this with a stay in a premium hotel, and you’ll have a more rewarding and cost-effective experience.
Why Book with Crystal Tours Kenya?
We are committed to curating memorable safari experiences for every traveler. Whether you’re seeking luxurious accommodations, unforgettable wildlife encounters, or practical travel advice, Crystal Tours Kenya is your trusted partner in African adventures.
